- In general, the withdrawn RUB will be credited to your AdvCash account within seconds.
- If your withdrawal request needs review manually, it will be completed within 24 hours after the withdrawal is initiated.
- If the RUB is not credited to your AdvCash account within 24 hours, the withdrawal might be failed. Please refer to the order history (You can see the RUB Withdrawal History under the withdrawal page) to see the failure reason, and make another withdrawal.
*You can log in to your account to check order details anytime ( “Balance” - “Exchange Account” - “Deposit/Withdrawal”). If you have any questions, feel free to contact our customer service at [email protected].
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[ Official Customer Service Email ] [email protected]