There are four types of particulars you may change in Huobi, there are:
- How do I change my password?
- How do I change my email address?
- How do I change phone number?
- How do I change my nationality?
How do I change my password?
You may change your login password by logging on to your account via https://www.hbg.com/en-us/login/?backUrl=/en-us/.
Step 1) Go to https://www.hbg.com/en-us
Step 2) Click “Account Icon” for a drop-down menu, select “Account & Security”
Step 3) Click ‘Change’ to change your password
Step 4) Complete 1, 2 & 3 and click ‘Change’ to change your password.
Important note: Withdrawals will be disabled for 24 hours once password is changed.
How do I change my email address?
To change the registered email address, you are required to write in to our support at [email protected] with the following:
- a selfie with handheld passport/ID
- active mobile number
How do I change phone number?
You may change your linked phone number by logging on to your account via https://www.huobi.com/en-us/login/?backUrl=/en-us/.
Step 1) Go to https://www.huobi.com/en-us
Step 2) Click “Account Icon” for a drop-down menu, select “Account & Security”
Step 3) Click ‘Change’ to change your linked phone number
Step 4) Three simple steps to change your linked phone number.
- Select the correct country code followed by inserting your new phone number in the empty field.
- To generate the security code for SMS, you are required to click the “Click to Send” button.
- Once you have completed the security authentication, click "Link" to proceed.
Important note: After changing linked phone, you are not allowed to make withdrawals for the next 24 hours.
How do I change my nationality?
To change the registered nationality, you are required to write in to our support at [email protected] with the following:
- a selfie with handheld passport/ID
- active mobile number