Having problems with your deposit?
Please seek immediate assistance from our “Live Chat” support. Alternatively, you may write in to [email protected] with the following:-
- a selfie with hand held passport/ID
- active mobile number
- Huobi UID
- type of coin
- tx hash (txid)
- deposit address
- tag number if required (for example, xrp, eos, bts & steem)
How to create a live chat?
Step 1) Click on the “Help” icon
Step 2) Click “Contact Us”
Step 3) Select “Live Chat”
Step 4) Choose a question type by clicking on the drop-down menu and include your Huobi UID and active phone number in the message box, then click “Start Chatting”.